We Are Here to Help

You can reach us by phone, WhatsApp, or email. Our team is available from 9:00 AM to 9:00 PM IST, seven days a week. For urgent queries outside business hours, our WhatsApp line is monitored. You can also use the contact form on our website, and we will respond within 2 hours during business hours.

Our head office is in Varanasi, with representative offices in Ayodhya and Prayagraj. Our Varanasi office is located near Dashashwamedh Ghat, making it convenient for guests to visit in person. Walk-in consultations are welcome during office hours.

Yes, you are most welcome to visit our Varanasi office for a face-to-face consultation. Many guests prefer to meet our team, discuss their requirements over chai, and finalise their yatra plans in person. Please call ahead so we can ensure a senior advisor is available for you.

Our primary guides are fluent in Hindi and English. For groups requiring Gujarati, Marathi, Bengali, Tamil, or Telugu-speaking guides, we can arrange the same with advance notice. For international language requirements (Spanish, French, etc.), we provide translated printed guides alongside an English-speaking guide.

Guest safety is our highest priority. All our vehicles are GPS-tracked and driven by verified, licensed drivers. Our guides carry first-aid kits and have emergency contact protocols. Hotels are personally vetted for safety and hygiene. For elderly guests, we arrange wheelchair access and medical support on standby. We also maintain comprehensive travel insurance documentation.

Yes, we regularly organise group yatras for community organisations, corporate teams, senior citizen groups, and religious institutions. Group bookings of 10 or more persons receive special pricing and a dedicated group coordinator. We can also customise the itinerary to include specific temples or rituals relevant to the group.

Yes, yatra packages make wonderful gifts, especially for elderly parents or for occasions like milestone birthdays, anniversaries, or retirement. We offer beautifully designed gift vouchers that can be redeemed for any package or puja service. Contact us for gift packaging options.

Our team monitors your arrival status and adjusts the pickup timing accordingly — there is no extra charge for delays. If a significant delay affects the itinerary, we reschedule activities to ensure you do not miss any key darshan or experience. Our local team is always on standby to accommodate last-minute changes.