Legal
Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly when you book a pilgrimage, register for a puja, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, travel preferences, and payment details. We also collect limited technical data such as browser type and IP address through cookies when you visit our website.
2. How We Use Your Information
Your information is used to process bookings, arrange pujas and yatra services, communicate with you about your trips, send service updates, and improve our offerings. We may also use your email to share spiritual content and travel guides if you have opted in to our newsletter. We never sell your personal data to third parties.
3. Data Sharing
We share your relevant details only with trusted service partners who are essential to delivering your booked experience, including hotels, transport providers, and temple coordinators. All partners are bound by confidentiality agreements. Payment processing is handled by PCI-compliant third-party processors; we do not store your full card details on our servers.
4. Cookies & Tracking
We use cookies and similar technologies to understand how visitors interact with our website, remember your preferences, and measure the effectiveness of our communications. You can manage cookie preferences through the cookie banner that appears on your first visit, or through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure server infrastructure, and restricted access to personal data within our organisation. While no system is completely secure, we are committed to safeguarding your information to the best of our ability.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in any email or by contacting us directly. For data access or deletion requests, please email us at namamispritualyatra@gmail.com.
7. International Data Transfers
If you are an NRI or international customer, your data may be processed in India where our operations are based. By using our services, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.
8. Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated via email to registered users. The date at the top of this page indicates when the policy was last revised.
9. Contact Us
For any questions regarding this privacy policy or your personal data, please contact us at namamispritualyatra@gmail.com or call us at +91 73880 57551.